Notification
If you are unable to participate and wish to cancel your registration you must notify the race organisation by email to contact@ultratourmonterosa.com.
Please note the ongoing pandemic situation due to Covid-19. All race participants, volunteers and staff will be subject to the federal regulations in place in CH and IT (as applicable) at the time of the race events. Please make sure you have travel insurance that covers you in case of additional border restrictions / vaccination requirements in case of a new variant or other circumstances. We will keep you updated regarding the situation as applicable to our race events. Our cancellation policy as described here applies in all circumstances. Thank you for your understanding!
Cancellation
- until 30th April – 70% refund
- between 1st May and 30th June – 60% refund
- between 1st July and 31st July – 40% refund
- after 1 August ⇒ no refund
Stage Race accommodation
- until 18th July – 80% refund of the Stage Race accommodation
- from 19th July – no refund
Please note:
- No exchange of race number is possible.
- Transfer between races is only allowed until 1 July, subject to conditions and after discussion with the race director.
- We are unable to offer the option to defer to 2023.
Pregnancy:
- We offer a 95% refund to the mother-to-be and a priority entry for a future edition of UTMR. Please notify us as soon as possible. Good luck!
Outstanding circumstances:
- We will always consider outstanding circumstances on an individual basis. Please note this is for death, serious family illness, accident etc. (not covid-19, job changes, personal injuries).
Refunds
- Your refund will be processed within 30 days of your request. You will receive a receipt from Kora Explore via stripe.com and the amount will be credited to your original payment card / account within 5-10 days.
Event cancellation
In case of event cancellation we offer a minimum refund of 60% registration (80% accommodation for the Stage Race) up until 15 days prior to the race. A larger refund or deferral option may be offered depending on the date and circumstances of the cancellation. There will be no refund if the event is cancelled within 15 days of the event.
NB. This cancellation policy was amended on 31.01.2022.
